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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MyrebornLove Happy day

MyrebornLove Happy day

June 24, 2026

5  out of  5
rating by MyrebornLove Happy day
"Jesse Anderson, I appreciate your professionalism and kindness throughout this process, thank you for taking the time to explain everything so clearly. Thank you for answering all my questions, I really appreciate your help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear Jesse provided such professional and friendly service. Taking the time to explain coverage clearly and answer questions is what we strive for every day. We truly appreciate your trust and support!"
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sheila Guin

June 19, 2026

5  out of  5
rating by sheila Guin
"Jennifer was so friendly and helpful! She went above and beyond our expectations!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Jennifer was so friendly and helpful and exceeded your expectations. We truly appreciate your support and will be sure to share your compliments with her!"
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Oliya Daniels

June 18, 2026

5  out of  5
rating by Oliya Daniels
"Lynn Manning was awesome!! I was having a terrible time understand a issue with my tags and the DMW. She told me that she would research some things and get back with me. I doubted that she would. Not dis she get back but found out everything and helped me thru the whole process. Thanks Lynn!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Lynn was able to help you navigate the issue and follow through with the answers you needed. Providing dedicated, reliable service is what we strive for, and we’re glad she was there to guide you through the process. We truly appreciate your trust and support!"
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Destiny Ramos

June 17, 2026

5  out of  5
rating by Destiny Ramos
"I talked with Nile this afternoon and he helped me with my auto, home, and life insurance. He explained the coverages to me very thoroughly to make sure I got the very best policy that fits my budget. If I could give a 100 star rating I would. Thank you!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear Nile was able to help with your auto, home, and life insurance needs. Taking the time to explain coverage options and find the right fit for your budget is exactly the kind of service we strive to provide. We truly appreciate your kind words and your support—we'll be sure to share your feedback with Nile!"
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Shari Alden

June 12, 2026

5  out of  5
rating by Shari Alden
"Both Jennifer and Noah were extremely helpful and nice."
We responded:
"Thank you for your kind words! We’re so glad Jennifer and Noah were helpful and made your experience a positive one. We truly appreciate your support!"
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Tyler Knippers

June 11, 2026

5  out of  5
rating by Tyler Knippers
"Jessie was very helpful. He went over everything and made sure that we had what we need to be insured."
We responded:
"Thank you for your kind words! We’re so glad Jessie took the time to go over everything and make sure you had the coverage you need. We truly appreciate your trust and support!"
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Rhonda Mackey

June 11, 2026

5  out of  5
rating by Rhonda Mackey
"Rachel was a pleasure to work with. She understood and knew exactly what coverages I wanted. She listened and I was very happy with her professionalism."
We responded:
"Thank you for your kind words! We’re so glad Rachel provided a professional experience and took the time to listen to your needs and match you with the right coverage. We truly appreciate your support!"
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Michael Rogers

June 5, 2026

5  out of  5
rating by Michael Rogers
"Jennifer was really great.. She helped me so much.. 5 stars.."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Jennifer was able to help and provide you with a great experience. We truly appreciate your support and your 5-star review! "
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Krispen Tirpitz

June 5, 2026

5  out of  5
rating by Krispen Tirpitz
"Jesse Anderson made my transition smooth & simple"
We responded:
"Thank you for your kind words! We’re so glad Jesse made your transition smooth and simple. We truly appreciate your support and are happy to have you with us!"
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Godfrey Joiner

June 4, 2026

5  out of  5
rating by Godfrey Joiner
"Great service, and great options every time. Staff is always friendly."
We responded:
"Thank you for your kind words! We’re glad to hear you’ve consistently received great service and found our team friendly and helpful. We truly appreciate your support!"
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Kimberly

May 13, 2026

5  out of  5
rating by Kimberly
"Jessie was very helpful. Explained everything thoroughly."
We responded:
"Thank you for your kind feedback! We’re glad Jessie was able to explain everything clearly and provide the help you needed. We truly appreciate your support!
"
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Chartavous Lewis

May 13, 2026

5  out of  5
rating by Chartavous Lewis
"I must say, Jessie was absolutely outstanding! He took the time to thoroughly explain my auto insurance policy and made sure I fully understood my coverage and options. His positive attitude, professionalism, and great energy made the entire experience comfortable and stress-free.

Jessie also helped me save a significant amount of money while actually increasing my coverage. I had been with GEICO for over 5 years, and the rate I was paying was nearly cut in half thanks to his help and knowledge of available discounts.

What stood out most was how genuine, patient, and helpful he was throughout the process. It’s rare to come across someone who truly cares about helping people while also making them feel valued and informed.

I would highly recommend Jessie to anyone looking for auto, homeowners, or life insurance. Thank you again for helping me save money and for providing such exceptional customer service!"
We responded:
"Thank you so much for your incredible review! We’re thrilled to hear that Jessie provided such an outstanding experience. Taking the time to explain coverage clearly while helping you save money is exactly what we strive for. It’s especially great to know he made the process comfortable and stress-free.

We appreciate your recommendation and are so glad to have you with us. We’ll be sure to share your kind words with Jessie—he’ll truly appreciate it!"
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Asiah Taylor

May 11, 2026

5  out of  5
rating by Asiah Taylor
"Jesse was very nice! Made sure I knew about everything that came with my insurance. You got a great one on your team!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Jesse took the time to make sure you understood everything included with your insurance. We truly appreciate you recognizing his efforts—he’s a great asset to our team! We’re always here if you need anything."
Profile photo of Jerri Ballard M.Ed.

Jerri Ballard M.Ed.

April 28, 2026

5  out of  5
rating by Jerri Ballard M.Ed.
"Honestly, no matter where I'm at I can generally reach out and get an immediate response. Whether by phone, email or an in person visit, State Farm is always there. This is my 6th year with State Farm, and it has truly been a pleasure. Thank you Mr. Rome. And Jesse, thank you for your attention to detail and your quick responses to all my insurance questions."
We responded:
"Thank you for your continued trust and loyalty! We truly appreciate you being with State Farm for the past six years—it means so much to us. We’re glad to hear that you’re always able to reach us easily and receive prompt support whenever you need it. Thank you for recognizing Mr. Rome and Jesse for their attention to detail and quick responses—we’ll be sure to share your kind words with them. It’s been a pleasure serving you, and we look forward to many more years ahead!"
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danielle s.

April 24, 2026

5  out of  5
rating by danielle s.
"Jesse was awesome. Got me a great quote on some Auto coverage. I showed up 30 minutes before they closed and was it in and out of there in no time with some great insurance"
We responded:
"Thank you for the great review! We’re glad Jesse was able to quickly get you a great auto insurance quote and make the process easy, even at the end of the day. We appreciate your trust and are always here to help!"
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DeAndra Salone

April 22, 2026

5  out of  5
rating by DeAndra Salone
"Thank you for choosing me . My experience was very affordable. Customer service was excellent and Very professional."
We responded:
"Thank you for choosing our office, DeAndra! We truly appreciate you trusting Tag Rome, your local State Farm Insurance Agent in Shreveport, LA. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Louisiana."
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Vince Diesel

April 17, 2026

5  out of  5
rating by Vince Diesel
"Excellent service. Exceptional staff."
We responded:
"Thank you for the great review! We’re glad you received excellent service and had a positive experience with our exceptional staff. We appreciate your trust and are always here to help with your insurance needs!"
Profile photo of Brooke Bustamento

Brooke Bustamento

April 11, 2026

5  out of  5
rating by Brooke Bustamento
"Jesse Anderson is a great sales rep! He helped me get better car insurance with better rates! He can answer any questions you might have!"
We responded:
"Thank you so much for your kind review! We’re thrilled Jesse could help you find better car insurance with great rates and answer all your questions. We truly appreciate your trust!"
Profile photo of Blake Carby Cooksey

Blake Carby Cooksey

April 10, 2026

5  out of  5
rating by Blake Carby Cooksey
"My family and I recently moved over to Tag Rome State Farm. I just bought new vehicle and we are in the process of building a house. Jennifer at the North Market office was very helpful in making sure I had the proper coverages that I needed. She even mentioned life insurance for my one year-old son. Something I had never thought about or considered before. I appreciate her taking the time to explain everything to me in a way that I can understand."
We responded:
"Thank you for the wonderful review and welcome to Tag Rome State Farm! We’re so glad Jennifer was able to help you with the right auto and homeowners coverage during such an exciting time, and take the time to explain life insurance options for your family as well. We truly appreciate your trust and are always here to help as your needs grow."
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deann mcdonell

March 26, 2026

5  out of  5
rating by deann mcdonell
"Jennifer A. Was awesome to work with I needed house insurance and it was very easy to get they are always very pleasant and attentive. I have been with Tag Rome for 15yrs and they handle all my insurance needs!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear Jennifer A. made getting your homeowners insurance easy and pleasant. We truly appreciate your loyalty over the past 15 years and are proud to handle all your insurance needs at Tag Rome State Farm!"
Profile photo of Tag Rome Customer

Tag Rome Customer

March 11, 2026

4  out of  5
rating by Tag Rome Customer
"Amanda, Niles and office workers at N. Market Shreveport are a friendly, compassionate and professional team. I am a Tag Rome lifetime customer with home and auto policies since the mid seventies and never a complaint. Recently there was an issue that was not resolved to my satisfaction, but I know the team worked very hard to help within their capabilities and that really really matters to me. Sometimes you lose in life, but knowing you have a champion truly makes a difference. ✝️"
We responded:
"We sincerely appreciate your feedback and your lifelong trust in Tag Rome. Our team strives to provide compassionate, professional service, and we’re grateful for your understanding regarding the recent matter. Your confidence in us truly matters! Please let us know if there is anything we can improve on to earn that fifth star."
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Mary May

March 10, 2026

5  out of  5
rating by Mary May
"I love the fact that I can walk in the door and they know me and are ready to tend to what ever "crisis" I am dealing with that day! Very professional, knowledgeable, and personable! They know what I need for my coverage and take the worry off of me!"
We responded:
"Thanks for the wonderful feedback! We’re glad our team can make things easier for you and provide the coverage you need."
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Rebekah K

February 25, 2026

5  out of  5
rating by Rebekah K
"Jodi was a joy to work with when I called to ask some questions about other potential services that State Farm offers! She was professional and polite. I appreciate the time that she took to explain my options to me."
We responded:
"Thanks so much! Jodi and the team will be happy to hear this. We appreciate you choosing us!"
Profile photo of Alyssa Kimmell

Alyssa Kimmell

February 23, 2026

5  out of  5
rating by Alyssa Kimmell
"Jennifer was so great- helping me find new ways to save with my car insurance and all with a kind and helpful manner! Thank you Jennifer!"
We responded:
"Thank you for your review! We’re glad Jennifer provided excellent customer service and helped you find additional savings on your auto insurance. We appreciate your business!"
Profile photo of Jessica Marrus

Jessica Marrus

February 22, 2026

5  out of  5
rating by Jessica Marrus
"Baylee is wonderful. So professional and friendly. She def deserves a rose. Superb customer service and oils feel the smile thru the phone. Kudos. 😊"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Baylee provided such professional and friendly service. Your feedback means a lot to us and we truly appreciate the kudos!"