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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ida Jackson

Ida Jackson

August 28, 2024

5  out of  5
rating by Ida Jackson
"Love her she’s the best Amandaa"
We responded:
" Thank you so much for the kind words, Ida! We’re happy to hear that you’ve had such a great experience with Amanda. She truly is the best, and we’re glad you think so too! Please give Amanda or anyone else in the office a call anytime you have a question. -Tag "
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Nakeshia Franklin

August 21, 2024

5  out of  5
rating by Nakeshia Franklin
"Nile Havins has the best customer service. The whole staff was friendly"
We responded:
"Thank you for your kind words! We're so glad to hear that Nile provided you with great customer service and that our entire staff made you feel welcome. It’s always our goal to create a friendly and supportive experience for our customers. If you need anything else, Nakeshia, we’re here to help! -Tag "
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Marsha Gardner

August 16, 2024

5  out of  5
rating by Marsha Gardner
"Nile excellent service"
We responded:
"Thank you for taking the time to leave us this review, Marsha! I’m glad Nile was able to provide you the excellent service you deserve. If you have any questions in the future please feel free to reach out. Thanks again for the five-stars! -Tag "
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pay me

July 18, 2024

5  out of  5
rating by pay me
"If you want great dependable service you have to see tiffany may. She is the only person that i have seen that can get things done and very professional. So much so i drive from bossier to blanchard because no way would i ever waste time in bossier office. Niles haven is the worst sales person i have ever met. Once i found out how he wrote my policy wrong and other errors he would not respond. In my opinion he is a weasel that should be fired."
We responded:
"Thank you for sharing your feedback. We're happy to hear that Tiffany provided you with great service, and we appreciate your loyalty in making the drive to see her. We regret that your experience with another team member did not meet your expectations. Your satisfaction is important to us, and we're always here to make things right. If there's anything more, we can do for you, please don't hesitate to reach out. -Tag "
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Trevor Hovis

June 24, 2024

5  out of  5
rating by Trevor Hovis
"Very efficient and fast! Saved me a lot of money as well. Couldn’t ask for more."
We responded:
"Thanks for taking the time to leave us this review, Trevor! I’m glad that your experience with us was successful and efficient. In case you have any questions in the future, please reach out to the office and any one of our representatives will be ready to service you! -Tag "
Profile photo of Jamya Ruffins

Jamya Ruffins

May 29, 2024

5  out of  5
rating by Jamya Ruffins
"I sat with Mr.Havin great service and communication was the bomb. Didn’t take him long at all to handle what I was needing. Thanks so much State Farm for Awesome Customer service."
We responded:
"Thanks for taking the time to leave us this review, Jamya! I’m glad our customer service was up to your standards. We always want our customer to feel their needs were met with exceptional service. We appreciate your review and urge you to reach out anytime you have a question. Mr. Havin or anyone else in the office will be happy to take your call. Thanks again, Jamya! -Tag "
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Jason Scott

May 23, 2024

5  out of  5
rating by Jason Scott
"Tiffany May was able to quickly and efficiently take care of my issues."
We responded:
"Thanks so much for leaving this wonderful review, Jason! Your kind words of Tiffany and her service makes me feel so lucky she’s on our team! I’m glad she was able to take care of your problems so quickly. Please feel free to reach out to Tiffany or anyone else in the office if you have any questions in the future. -Tag "
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James Hutson

May 22, 2024

5  out of  5
rating by James Hutson
"Nile explained my policy to my satisfaction."
We responded:
"Thanks so much for taking the time to leave us this 5-star review, James! I’m glad to hear that Nile satisfied your insurance needs explaining your policy. We always prioritize customer service and I’m glad Nile represented us well! If you ever require additional information, please feel free to contact Nile or another one of our representatives. -Tag "
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Jayden Psalm

May 14, 2024

5  out of  5
rating by Jayden Psalm
"Tiffany and Amanda are the best!! Really helpful and was in and out"
We responded:
"Thank you, Jayden, for taking the time to leave us a 5-star review and sharing your experience with Tiffany and Amanda! I’m thrilled to hear they were able to help with your insurance needs and provide quality service. Please know that our office is always here if you need further assistance. ~Tag"
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Ashley Ziegler

May 9, 2024

5  out of  5
rating by Ashley Ziegler
"This is the BEST place to get insurance. I absolutely love the team here! They are always so helpful and I always have a great experience with them! I 10/10 recommend! 🤩🤩🤩"
We responded:
"Ashley, thank you so much for the kind review! We are honored to have your business and provide you with the best experience possible! Tag"
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Roy Barringer

May 1, 2024

5  out of  5
rating by Roy Barringer
"The team at the north market office are amazing! Very knowledgeable and kind! I highly recommend this office! Amanda ,Tiffany and Nile are the best!!!"
We responded:
"Thanks for the five-star review Roy! Your recommendation of our office and your kind words about our team members mean the world. We strive to be knowledgeable and kind, and we’re glad that you had a positive experience with us. We look forward to providing you great service well into the future and hope you reach out anytime you have a question. Thanks again! -Tag "
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Keith Cooper

April 29, 2024

5  out of  5
rating by Keith Cooper
"Nile Havins always ready to help. 6 stars!"
We responded:
"Thank you so much for taking the time to leave us a review. We love having Nile on the team and I’m pleased to see that our stress on customer service does not go unnoticed. Thanks again, Keith and please reach out anytime you need assistance. -Tag "
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Colleen Skains

April 19, 2024

5  out of  5
rating by Colleen Skains
"These are the most professional agents I've ever had the pleasure to do business with! Amanda, Tiffany and Nile are amazing!!"
We responded:
"Colleen - Thank you so much for the 5star review! I am so happy that you Amanda, Tiffany and Nile were all able to provide you with the excellent service you deserve. Thank you for your kind words! - Tag"
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dennis williams

April 16, 2024

5  out of  5
rating by dennis williams
"Wonderful staff and quick in and out"
We responded:
"Dennis - Thank you for the 5star review. We are thrilled to have you as our customer and look forward to working with you in the future. -Tag"
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Aliska Landry

November 21, 2023

5  out of  5
rating by Aliska Landry
"Very helpful and knowledgeable, Thank you for the help!"
We responded:
"Aliska - We are honored that you took the time out today to give us a five star review. We are so happy to be able to help you and all of our customers with your auto, home, life and business insurance needs."
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Brittany Carter

July 19, 2023

5  out of  5
rating by Brittany Carter
"If you need insurance from someone that will greet you with a smile and take the time to understand what your needs are, Tina is the lady to ask for. She is prompt, responsive, and professional. Why are you still reading this? Call her today!"
We responded:
"Brittany, Thank you for your review. I appreciate your kind words of Tina and I know she does as well. We look forward to servicing you with your auto, fire, life, and health needs. Tag"
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lisa Teague

October 13, 2022

5  out of  5
rating by lisa Teague
"Rebecca is so fantastic at her job! She gave me several different options for life insurance for my son and was very knowledgeable! She acknowledged all my questions and really made me comfortable! Couldn’t suggest her enough for all of your insurance needs!"
We responded:
"Lisa, Thank you for your review of Rebecca. It is our pleasure to service your life insurance needs and to assist you in any way we can. Tag"
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cameronj08

August 5, 2021

5  out of  5
rating by cameronj08
"Best insurance in and out of town."
We responded:
"Cameron, thank you taking the time to leave us a review."
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Willie mae Richardson

April 13, 2021

5  out of  5
rating by Willie mae Richardson
"Everyone must go and need insurance"
We responded:
"Willie Mae, you are always such a pleasure. Thank you!"
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Star L Arnold

April 8, 2021

5  out of  5
rating by Star L Arnold
"Excellent service and helpful staff!"
We responded:
"Thank you!"
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K shannon Christian

October 15, 2020

5  out of  5
rating by K shannon Christian
"Thank you Tiffany May for all your help!"
We responded:
"You are so welcomed and thanks for the review!"
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Sam Ellis

October 14, 2020

5  out of  5
rating by Sam Ellis
"Tiffany May was extremely helpful with my quote. She is very knowledgeable!"
We responded:
"Thanks so much Sam! Glad to help!"
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robin dupuy

October 14, 2020

5  out of  5
rating by robin dupuy
"Tiffany was very helpful and a pleasure to work with. I definitely recommend."
We responded:
"Robin, thanks for the review and glad to help - anytime!"
Profile photo of Karen Easterly

Karen Easterly

October 14, 2020

4  out of  5
rating by Karen Easterly
"I love Tiffany she is so helpful and if very professional. I like it that she returns calls the same day."
We responded:
"Karen, we appreciate you! Thanks for the review!"
Profile photo of Breh Roberts

Breh Roberts

October 14, 2020

5  out of  5
rating by Breh Roberts
"Rebecca was very friendly, I highly recommend her and this company where you are treated like family. She went above and beyond to help me!"
We responded:
"Thank you so much for the review and we look forward to assisting you and your family in the future!"